Seamless Worldwide Shipping for Equestrian Enthusiasts

Our Commitment to Timely Delivery

At Ovation Store, we understand that when you order premium equestrian apparel, you’re not just shopping – you’re preparing for your next ride, competition, or training session. That’s why we’ve partnered with world-class logistics providers to ensure your performance gear arrives when you need it.

Standard Shipping

Carriers: DHL or FedEx

Delivery Time: 10-15 business days after dispatch

Cost: $12.95 USD worldwide

Ideal for riders who need their competition shirts, breeches, or boots with reliable tracking and faster transit times.

Free Economy Shipping

Carrier: EMS

Delivery Time: 15-25 business days after dispatch

Cost: FREE on orders over $50

Perfect for casual riders planning ahead for their seasonal wardrobe updates or stable essentials.

Processing Time: All orders are processed within 1-2 business days at our Jacksonville headquarters. During peak seasons or sales events, please allow up to 3 business days for order processing.

Global Reach with Local Care

While we proudly serve equestrians worldwide, please note that we currently cannot ship to certain remote areas and parts of Asia due to customs restrictions. Our customer service team will notify you immediately if your location falls within these exceptions.

Every shipment includes:

  • Detailed customs documentation for smooth international clearance
  • Secure packaging to protect your technical fabrics and delicate materials
  • Tracking information sent directly to your email

Flexible Payment Options

To accommodate our international clientele, we accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All transactions are processed securely through our PCI-compliant payment gateway, ensuring your financial information remains protected.

Our Satisfaction Guarantee

If your equestrian apparel doesn’t meet your expectations, you may return it within 15 days of receipt. Please note:

  • Items must be in original condition with tags attached
  • Shipping costs for returns are the customer’s responsibility
  • Refunds are processed within 5 business days of receiving the returned items

For specialized items like custom-sized tall boots or competition shirts with personalization, different return policies may apply.

Ready to Elevate Your Equestrian Wardrobe?

Explore our collections of performance-driven riding apparel with the confidence of our reliable global shipping services.

Shop Now

Questions about delivery? Our rider-support team is available at [email protected]